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Frequently asked questions
General
Merchants
- 01OrderBoss is a Shopify app that enables customers automatically sync their orders and track & manage them without the need to create an account. It provides a seamless shopping experience by allowing users to view their order history, check order status, and access support directly through a floating menu on the store's website.
- 02The app uses a unique fingerprinting technology to identify users and track their orders. When you visit a store that uses Accountless - Orders, the app automatically recognizes you and shows your most recent orders, along with options to track, rebuy, or seek help for your purchases.
- 03No, there is no need to sign up. Accountless - Orders uses advanced technology to recognize returning customers without the need for account creation. Simply visit the store, and the app will provide you with your order details.
- 04Yes, your privacy and security are our top priorities. OrderBoss does not store sensitive personal information. It only uses non-invasive methods to recognize returning customers and provide them with their order information.
- 05Once you visit a Shopify store that uses our app, you will see a floating icon or a menu link labeled "My Orders." Clicking on this link will display all your past orders made through that store, along with detailed information and available actions for each order.
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